Internet repair services — what it takes
I just saved a wad of money by avoiding a dealer repair of my SAAB 9-5 Information Display. Lots of cars have these things; they are basically a matrix of LCD pixels. When you start seeing missing segments of letters and numbers, you know the unit is on its way out. Having some background in electronics, I guessed it was a connection rather than failed integrated circuits; repairable, not a throw away. Of course a dealer would never offer to repair it, but they would sell me a new one and then charge to install it.
I did a bit of web surfing and came up with a very nice and informative site, http://kramermicrorepair.com/index.html. They were informative enough that I had a high degree of confidence in the diagnosis of my flawed unit. They had great information on removal, shipping, and replacement; all accompanied by sufficient visuals.
Kramer Micro Repair’s turnaround was even quicker than promised, the unit went back in easily, and performs flawlessly. They are a great example of how a repair service can succeed on the internet. The site is straightforward, it contains just the right amount of information to give one confidence in their product, their pricing is competitive and offers a real savings compared to alternatives, and their performance backs up what they promise. Even if you don’t own a SAAB you will benefit from looking at their site. They are a good standard to compare other internet repair services to.
October 30th, 2008 at 4:22 pm
Kramer Micro Repair fixed my 9-5’s information display, too! I run a small business and in this economy, finding ways to scrimp save money is what I need to do to get by. Kramer saved me money and did a great job, exactly what i look for in small businesses. 2 thumbs up.
October 30th, 2008 at 10:49 pm
Thanks for the comment and the view, Blake. As you can see my blog is new, so it’s good to see it’s getting some views.
December 10th, 2008 at 4:44 am
save to my Bookmarks 😉